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- Citrix receiver screen resolution issue how to#
- Citrix receiver screen resolution issue install#
- Citrix receiver screen resolution issue full#
- Citrix receiver screen resolution issue download#
The MaxVideoMemoryBytes key(s) should only be used in conjunction with the "Citrix Systems - WDDM Display Driver". This process is controlled by the Windows OS and the amount of memory allocated may vary per machine or between reboots. Note: The VDA machine must have enough system memory in order for Windows to be able to allocate video memory as needed. Note: Multiple the value by 1024 to get the desired values in Bytes. Increase the value of "MaxVideoMemoryBytes” REG_DWORD value in both keys to the above calculated memory. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vbdenum HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vd3d Open the registry ( regedit) and navigate to:
Citrix receiver screen resolution issue download#
To get a visualization of the video memory required and size up the MaxVideoMemoryBytes for your specific environment, download sysinternals process explorer and observe the GPU Dedicated Memory graph ( View > System Information, or Ctrl+I > GPU tab) inside an active Citrix connection: Sum of total monitors (Width * Height * 8) where width and height are resolution of the monitor.
Citrix receiver screen resolution issue how to#
Citrix receiver screen resolution issue install#
Reconnect the notebook to the docking station without opening the notebook. If you are having issues, you may need to install Citrix Receiver or its newest replacement, Citrix Workspace App.Remove the notebook from the docking station without opening the notebook.Start a new Citrix session on a notebook with docking station an two monitors.
Citrix receiver screen resolution issue full#
This issue is seen only when working with dual monitor and full screen session without desktop viewer. Regarding the scroll bars, it seems like the session still knows the resolution of the two monitors, but won’t scale to full screen anymore.īecause it’s a full screen view of the screen the user then has no other choice than to restart the session to get this fixed. Instead, the window opens with scroll bars horizontally and vertically using the old screen resolution.ĭisplay looks like below while re-docking the Notebook and reconnecting the session using Citrix Receiver : Unfortunately the Citrix session doesn’t recognize the second screen anymore. When these users come back from a meeting and re-dock into their docking station the Citrix session gets reconnected, as desired. The users usually have a docking station and two identical monitors at their workplace. Users using notebooks and working with full screen sessions (without desktop viewer) to access their Citrix session, aka mobile thin client. This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information